Cancellation Policy

What is Shafella's Cancellation Policy?
You can cancel an order through the Shafella website until it has been packed at our warehouse. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. Still, if you wish to cancel your order after the order is packed, reach out to our Customer Care team at info@Shafella .com or on

+1 980 680 9196 USA

 +91 9873189145 INDIA

How do I cancel my order?
For order cancellation, please contact our Customer Care team at

info@Shafella .com or on +1 980 680 9196

 Kindly note, orders can only be cancelled before they are packed in our warehouse.

 I just cancelled my order. When will I receive my refund?
For all orders, the refund shall reflect in the source account within 5-7 business days.